How does it Work?

Incorporate Communication SDK into your app(s) and you’ll have a fast, efficient way for providing remote support!

With Communication SDK equipped, your app(s) can be supported via your own direct support, by in-house operators at the companies using your app(s), or by IT service providers!

To perform the aforementioned support functions, you’ll need to acquire Optimal Remote , our globally-utilized support service.  For details, please visit Optimal Remote’s product page .

Communication SDK conceptual diagram

Let’s Get Started!

Five simple steps is all it takes:

  1. Download Communication SDK from GitHub
  2. Request app approval from OPTiM
  3. Receive the app profile and operator tool account number from OPTiM
  4. Incorporate Communication SDK and the development profile into your app(s)
  5. Build!
  • Download SDK from Github image
  • Request for approval of app to OPTiM Image
  • Receive the profile and account of operator tool for development from OPTiM image
  • Incorporate SDK and profile into app Image
  • Build Image

What’s Included?

Everything you need for world-class support:

Screen Sharing

Screen Sharing

VoIP

VoIP

Finger-Pointer

Finger-Pointer

Red-Pen Function

Red-Pen Function

Easy Connection

Easy Connection

You’ll Like it!

Screen Share Browser, a browser that’s embedded with Communication SDK, enables remote operational support for apps and services used on smartphones and tablets.  Since smartphones and tablets are highly personal items, the fact that Communication SDK allows the end-user to receive support on his/her own screen will undoubtedly be a powerful advantage!

  • Screen Share Browser with iPhone Image
  • Screen Share Browser and Optimal Remote operator Tool image